Operated by Hadi Care Ltd

Hadi Care Leeds

Not RatedHome care · Leeds

CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

30 findings

Note24 Dec 2022
Supporting people to express their views and be involved in making decisions about their care
Note24 Dec 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note24 Dec 2022
Ensuring consent to care and treatment in line with law and guidance
Note24 Dec 2022
Staff working with other agencies to provide consistent, effective, timely care
Note24 Dec 2022
Staff support: induction, training, skills and experience
Note24 Dec 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note24 Dec 2022
Service worked within the legal framework of the Mental Capacity Act 2005.
Note24 Dec 2022
People and relatives reported feeling safe and spoke highly of management and staff.
Note24 Dec 2022
End of life care planning was evident and included relatives' involvement.
Note24 Dec 2022
Effective communication approach, including recruiting staff with specific language skills and developing audio care plans in people's spoken language.
Note24 Dec 2022
Person-centred culture with staff demonstrating caring values and supporting people's cultural and spiritual needs.
Note24 Dec 2022

Note24 Dec 2022
Meeting people's communication needs
Note24 Dec 2022
Planning personalised care to ensure people have choice and control; End of life care and support
Note24 Dec 2022
Improving care quality in response to complaints or concerns

Note24 Dec 2022
Preventing and controlling infection
Note24 Dec 2022
Staffing and recruitment
Note24 Dec 2022
Systems and processes to safeguard people from the risk of abuse
Note24 Dec 2022
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note24 Dec 2022
Using medicines safely

Note24 Dec 2022
Engaging and involving people using the service, the public and staff
Note24 Dec 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note24 Dec 2022
How the provider understands and acts on the duty of candour
Note24 Dec 2022
Managers and staff being clear about their roles, understanding quality performance, risks and regulatory requirements; Continuous learning

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info