Premium Homecare Ltd

Carshalton, SM5 · Established 02/0 · Operated by Premium Homecare Limited

A CQC-regulated home-care provider serving Carshalton, registered since 02/0. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how Premium scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager had stopped taking on new clients to stabilise the business and improve processes.”
CQC inspection report, Dec 2023

“The provider understood and applied their duty of candour responsibilities.”
CQC inspection report, Dec 2023

“People and relatives felt comfortable speaking with the registered manager and office staff.”
CQC inspection report, Dec 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2025
Not rated
Date of assessment: 10 – 13 March 2025. Premium Homecare is a care at home service providing support to people living with a range of needs, including those living with dementia. At the time of our assessment 65 people were receiving support with their persona…
Dec 2024
Not rated
The assessment took place between 15 to 25 October 2024. We undertook this assessment to follow up on previous breaches of regulation. Premium Homecare Ltd is a domiciliary care agency providing personal care to people in their own homes. At the time of our as…
Dec 2023
Requires improvement
Premium Homecare Ltd was rated Requires Improvement following a focused inspection on 20 November 2023, with breaches of Regulations 12, 17 and 19 identified relating to unsafe risk assessment practices, inadequate governance and record-keeping systems, and un…
Nov 2022
Good
First inspection of Premium Homecare Ltd, a small domiciliary care agency supporting four people, rated Good across all five key questions. People received personalised, safe care from well-trained staff, with strong COVID-19 controls and an engaged registered…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Premium does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SM5 3RG in Carshalton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SM5

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