BCP Supported Living Service

Poole, BH15 · Established 06/0 · Operated by Bournemouth, Christchurch & Poole Council (BCP)

A CQC-regulated home-care provider serving Poole, registered since 06/0. Rated Good at its most recent CQC inspection (Jun 2023).

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What the CQC found

The five questions inspectors ask, and how BCP scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People supported to live active, healthy lives with access to healthcare and community activities”
CQC inspection report, Jul 2023

“Staff acted as strong advocates for people, respecting consent and MCA principles”
CQC inspection report, Jul 2023

“Positive, open and inclusive leadership with visible and approachable management team”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Jul 2023
Good
BCP Supported Living Service improved from Requires Improvement to Good across Safe, Effective and Well-led domains, having resolved a previous breach of Regulation 17 relating to governance. The service demonstrated sustained improvements in oversight, staff…
May 2022
Requires improvement
BCP Supported Living Service was rated Requires Improvement overall, with a Regulation 17 breach for ineffective governance, audit and feedback systems, plus shortfalls in infection control and mandatory training. Caring and responsive domains were Good, with…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What BCP does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BH15 4HL in Poole. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BH15

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