Sunrise Day Care Services Ltd

Mitcham, CR4 · Established 09/0

A CQC-regulated home-care provider serving Mitcham, registered since 09/0. Rated Good at its most recent CQC inspection (21/03/2020).

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What the CQC found

The five questions inspectors ask, and how Sunrise scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Annual quality assurance questionnaire introduced with free-text in people's own language”
CQC inspection report, Mar 2020

“Open and inclusive culture with staff feeling listened to and management responsive to suggestions”
CQC inspection report, Mar 2020

“Governance improved: quarterly spot checks, audits, action plan completed, warning notices met”
CQC inspection report, Mar 2020

Inspection history

The trajectory matters as much as the latest rating.

Mar 2020
Good
Sunrise Day Care Services Ltd improved from multiple Requires Improvement and Inadequate ratings to a full Good across all five key questions, having met all previous warning notices relating to risk assessment, staff training, care records and governance. The…
Jan 2020
Good
This focused follow-up inspection found that Sunrise Day Care Services Ltd had addressed a warning notice issued for continuing breaches around staff training and supervision, with all staff now completing the Care Certificate and receiving formal supervision.…
Jan 2020
Requires improvement
Sunrise Day Care Services Ltd received an overall rating of Requires Improvement at its June 2017 inspection, with breaches of Regulation 12 (safe care and treatment) and Regulation 17 (good governance) due to inadequate risk assessments, outdated care plans,…
Jun 2019
Requires improvement
Sunrise Day Care Services Ltd received an overall rating of Requires Improvement at its April 2019 inspection, with Inadequate for well-led, reflecting repeated breaches of Regulations 17 and 18 relating to poor governance, out-of-date care records, and staff…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Sunrise does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CR4 1LT in Mitcham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CR4

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