GN Care Services Ltd

Crawley, RH10 · Established 2019

A CQC-regulated home-care provider serving Crawley, registered since 2019. Rated Requires improvement at its most recent CQC inspection (Dec 2022).

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What the CQC found

The five questions inspectors ask, and how GN Care Services Ltd scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“There were enough staff to meet the needs of people using the service.”
CQC inspection report, Jan 2023

“Staff worked closely with other agencies such as the local authority and healthcare professionals.”
CQC inspection report, Jan 2023

“The provider was open to continuous learning and responded positively to feedback.”
CQC inspection report, Jan 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2023
Requires improvement
GN Care Services Ltd was rated Requires Improvement overall following a focused inspection in November 2022, with breaches of Regulation 19 (fit and proper persons employed) and Regulation 17 (good governance) due to incomplete recruitment records and inadequa…
Oct 2022
Requires improvement
GN Care Services Ltd was rated Requires Improvement overall, with a breach of Regulation 17 (good governance) due to inaccurate care call records and lack of oversight of visit times. Despite safe, effective and responsive care, inconsistency of regular staff…
Apr 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What GN Care Services Ltd does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RH10 1TN in Crawley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH10

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