Homecare1st Hampshire

Southampton, SO18 · Established 22/0 · Operated by Homecare1st Ltd

A CQC-regulated home-care provider serving Southampton, registered since 22/0. Rated Requires improvement at its most recent CQC inspection (Apr 2022).

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What the CQC found

The five questions inspectors ask, and how Homecare1st scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The registered manager fostered collaborative working with local social and health professionals and maintained an open-door policy.”
CQC inspection report, Nov 2022

“Staff were supported through supervision, appraisals and team meetings, with opportunities to raise concerns.”
CQC inspection report, Nov 2022

“Incidents and accidents were recorded and reviewed regularly to identify trends, with lessons shared through team meetings and supervisions.”
CQC inspection report, Nov 2022

Inspection history

The trajectory matters as much as the latest rating.

Nov 2022
Requires improvement
Homecare1st received a 'Requires Improvement' rating following a focused inspection of the Safe and Well-Led key questions, with four regulatory breaches identified covering medicines management, risk assessment, staff recruitment, CQC notifications, and gover…
Feb 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Homecare1st does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SO18 2RZ in Southampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SO18

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