Eleanor Nursing and Social Care - Boscombe Office

Bournemouth, BH7 · Established 28/0 · Operated by Eleanor Nursing and Social Care Limited

A CQC-regulated home-care provider serving Bournemouth, registered since 28/0. Rated Good at its most recent CQC inspection (29/07/2024).

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What the CQC found

The five questions inspectors ask, and how Eleanor scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints handled promptly and transparently; people felt comfortable raising concerns with the office.”
CQC inspection report, Jan 2024

“Partnership working with local authority, health professionals and other agencies to achieve good outcomes.”
CQC inspection report, Jan 2024

“New manager praised by staff for being supportive, professional and creating a more open culture.”
CQC inspection report, Jan 2024

Inspection history

The trajectory matters as much as the latest rating.

Jul 2024
Not rated
Eleanor Nursing and Social Care – Boscombe Office is a domiciliary care service providing a regulated activity of personal care. The service was providing care and support to people in their own homes. Not everyone who used the service received personal care.…
Jan 2024
Good
Eleanor Nursing and Social Care Limited - Bournemouth Office received a Good rating across all five key questions at its first CQC inspection in June 2021, with 52 people receiving personal care at the time. The new manager had quickly addressed a prior backlo…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Eleanor does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BH7 6DS in Bournemouth. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BH7

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