Availl (Bury St Edmunds)

Bury St. Edmunds, IP33 · Established 2019

A CQC-regulated home-care provider serving Bury St. Edmunds, registered since 2019. Rated Requires improvement at its most recent CQC inspection (May 2023).

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What the CQC found

The five questions inspectors ask, and how Availl scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Requires improvement

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People told us staff were kind, caring and treated them with respect; some staff were described as going above and beyond.”
CQC inspection report, Jun 2023

“The provider worked positively with health care professionals, the local authority and social work professionals supporting people with complex needs.”
CQC inspection report, Jun 2023

“Medication policies, procedures and training were in place; staff competency in medicine administration was checked for some staff.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2023
Not rated
Jul 2022
Not rated
Dec 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Availl does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at IP33 1PR in Bury St. Edmunds. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP33

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