Coldbrock Healthcare

Gloucester, GL4 · Established 16/0 · Operated by Coldbrock Healthcare Ltd

A CQC-regulated home-care provider serving Gloucester, registered since 16/0. Rated Requires improvement at its most recent CQC inspection (May 2023).

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What the CQC found

The five questions inspectors ask, and how Coldbrock scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Effective partnership working maintained with health and social care professionals.”
CQC inspection report, Jan 2023

“The manager demonstrated understanding of duty of candour and maintained an open and honest approach.”
CQC inspection report, Jan 2023

“Staff medicine training and competency assessments were in place.”
CQC inspection report, Jan 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2023
Requires improvement
Coldbrock Healthcare received a Requires Improvement rating following a focused inspection in November 2022, with continued regulatory breaches under Regulation 17 (Good Governance) and Regulation 19 (Fit and Proper Persons Employed). While some improvements h…
Aug 2022
Requires improvement
Targeted inspection identified breaches of Regulations 12, 17 and 19 covering unassessed risks, missed/late visits, poor recruitment checks, weak medicines recording and inadequate governance, with a Warning Notice issued for good governance. The service was d…
Apr 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Coldbrock does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at GL4 3HX in Gloucester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

GL4

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