Operated by Loidis Care Services Limited

Loidis Care Services (Leeds)

GoodRated 22/12/2021Home care · Leeds

CQC Key Questions

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note2 Jun 2022
Supporting people to express their views and be involved in making decisions about their care
Note2 Jun 2022
Ensuring people are well treated and supported; respecting equality and diversity
Note2 Jun 2022
Respecting and promoting people's privacy, dignity and independence

Note2 Jun 2022
Ensuring consent to care and treatment in line with law and guidance
Note2 Jun 2022
Supporting people to live healthier lives, access healthcare services and support
Note2 Jun 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note2 Jun 2022
Staff support: induction, training, skills and experience
Note2 Jun 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note2 Jun 2022
Good infection control practices with appropriate PPE use
Note2 Jun 2022
Quality assurance systems including audits, questionnaires and group supervision
Note2 Jun 2022
Staff knowledgeable about people's needs, preferences and risks
Note2 Jun 2022
Effective end of life care with anticipatory medication and partnership working with healthcare professionals
Note2 Jun 2022
Positive feedback from people and relatives about kind, caring staff and approachable registered manager
Note2 Jun 2022
Person-centred care planning that considers diverse needs, religious beliefs and gender preferences for carers

Note2 Jun 2022
End of life care and support
Note2 Jun 2022
Improving care quality in response to complaints or concerns
Note2 Jun 2022
Meeting people's communication needs
Note2 Jun 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note2 Jun 2022
Preventing and controlling infection
Note2 Jun 2022
Staffing and recruitment
Note2 Jun 2022
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note2 Jun 2022
Systems and processes to safeguard people from the risk of abuse
Note2 Jun 2022
Using medicines safely

Note2 Jun 2022
Working in partnership with others
Note2 Jun 2022
Continuous learning and improving care
Note2 Jun 2022
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note2 Jun 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info