Signa Care Group

Sunderland, SR5 · Established 31/0 · Operated by Signa Care Group Ltd

A CQC-regulated home-care provider serving Sunderland, registered since 31/0. Rated Good at its most recent CQC inspection (Jan 2023).

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What the CQC found

The five questions inspectors ask, and how Signa scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Partnership working with a range of health professionals including GPs, district nurses, physio and occupational therapists.”
CQC inspection report, Mar 2023

“Provider understood and acted on duty of candour, submitting timely notifications to CQC for significant events.”
CQC inspection report, Mar 2023

“Open and approachable leadership culture with staff feeling well supported by management.”
CQC inspection report, Mar 2023

Inspection history

The trajectory matters as much as the latest rating.

Mar 2023
Good
Signa Care Group improved from Requires Improvement to Good across all inspected key questions (Safe, Effective, Caring, Well-Led), having successfully addressed previous regulatory breaches in governance (Regulation 17) and fit and proper persons employed (Re…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Signa does

✓Community services - Healthcare
✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SR5 3PE in Sunderland. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SR5

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