Wise Home Care Services

London, N7 · Established 22/0 · Operated by Wise Home Care Services LTD

A CQC-regulated home-care provider serving London, registered since 22/0. Rated Good at its most recent CQC inspection (Jan 2022).

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What the CQC found

The five questions inspectors ask, and how Wise scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Quality audits and surveys reflected people's views through reviews, home visits, questionnaires and telephone monitoring.”
CQC inspection report, Dec 2022

“Staff turnover was low, supporting people to receive consistent care from staff who knew them well.”
CQC inspection report, Dec 2022

“Greater analysis of incidents and accidents took place to identify themes and trends and make onward referrals.”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Dec 2022
Good
Wise Home Care Services Ltd improved from Requires Improvement to Good across all inspected key questions following breaches of Regulations 9, 12, 17 and 18 at the previous inspection in April 2021. All previous breaches were resolved, with robust risk managem…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Wise does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at N7 6JD in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

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