Cheriton Homecare Limited

GoodRated 24/03/2026Home care · Brighton

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

10 findings

Note1 Apr 2020
People and relatives consistently reported being involved in care planning and decision-making.
Note1 Apr 2020
Accessible Information Standard fully implemented, including bespoke colour-coded files for a staff member with macular degeneration.
Note1 Apr 2020
Effective quality assurance systems including audits, medicine monitoring, and quality assurance surveys with consistently positive results.
Note1 Apr 2020
Registered manager proactively engaged with people, staff, families and external professionals to deliver joined-up care.
Note1 Apr 2020
Strong communication systems including detailed changeover instruction forms and an online staff/service user portal with accessible video content.
Note1 Apr 2020
Staff received specialist training tailored to each person's needs, including bipolar and diabetes management.
Note1 Apr 2020
Person-centred care with highly individualised responses, including sourcing specialist wound-care dressings and training a service user's dog to use hand commands.
Note1 Apr 2020
Medicines managed and administered safely with regular competency checks and consistent record-keeping.
Note1 Apr 2020
Robust recruitment process requiring minimum 12 months live-in care experience and thorough DBS checks.
Note1 Apr 2020
People felt safe and protected from abuse; staff demonstrated clear understanding of safeguarding responsibilities and reporting procedures.