The Link Business Centre

Southend-on-sea, SS1 · Established 19/0 · Operated by PTsmart Care

A CQC-regulated home-care provider serving Southend-on-sea, registered since 19/0. Rated Good at its most recent CQC inspection (Dec 2021).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how The scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Complaints system was in place and people were aware of how to raise concerns.”
CQC inspection report, Feb 2024

“People's confidentiality was protected and records stored safely.”
CQC inspection report, Feb 2024

“People were supported to access healthcare services and worked with other professionals.”
CQC inspection report, Feb 2024

Inspection history

The trajectory matters as much as the latest rating.

Feb 2024
Requires improvement
PTsmart Care (646b), a small domiciliary care agency in Westcliff-on-Sea, was rated Requires Improvement overall at its first inspection in March 2020, with a breach of Regulation 17 for failing to operate effective governance systems including inadequate risk…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What The does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SS1 2BB in Southend-on-sea. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SS1

Comparable agencies nearby

SureCare Southend

Run by Integrated Smile Care Ltd

Not rated0.0 km awaySouthend-on-Sea

Alpha Health & Care Services Limited

Good0.0 km awaySouthend-on-Sea

Registered manager: Rotimi, Omotunde

Mavin Recruitment Limited

Not rated0.2 km awaySouthend-on-Sea

Registered manager: Attiogbe, Margaret

Like the look of The? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →