McDev Healthcare Ltd

GoodRated 8 May 2022Home care · Barnsley

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note5 Aug 2022
Respecting and promoting people's privacy, dignity and independence
Note5 Aug 2022
Supporting people to express their views and be involved in making decisions about their care
Note5 Aug 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note5 Aug 2022
Ensuring consent to care and treatment in line with law and guidance
Note5 Aug 2022
Supporting people to live healthier lives, access healthcare services and support; Supporting people to eat and drink enough
Note5 Aug 2022
Staff working with other agencies to provide consistent, effective, timely care
Note5 Aug 2022
Staff support: induction, training, skills and experience

Note5 Aug 2022
Compliance with Accessible Information Standard and MCA principles
Note5 Aug 2022
Positive, person-centred culture supported by registered manager
Note5 Aug 2022
Staff promoted dignity, respect and independence
Note5 Aug 2022
Personalised care plans involving people and reflecting preferences
Note5 Aug 2022
Adequate PPE and infection control training in place
Note5 Aug 2022
Continuity of care team maintained; no concerns about missed or late calls

Note5 Aug 2022
End of life care and support
Note5 Aug 2022
Improving care quality in response to complaints or concerns
Note5 Aug 2022
Meeting people's communication needs
Note5 Aug 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note5 Aug 2022
Preventing and controlling infection
Note5 Aug 2022
Staffing and recruitment
Note5 Aug 2022
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note5 Aug 2022
Systems and processes to safeguard people from the risk of abuse
Note5 Aug 2022
Using medicines safely

Note5 Aug 2022
Engaging and involving people using the service, the public and staff; Working in partnership with others
Note5 Aug 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering; Duty of candour
Note5 Aug 2022
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements; Continuous learning and improving care

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info