Skyline Home Care Services

Epsom, KT18 · Established 2018

A CQC-regulated home-care provider serving Epsom, registered since 2018. Rated Good at its most recent CQC inspection (Dec 2022).

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What the CQC found

The five questions inspectors ask, and how Skyline scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Adequate PPE supplies and up-to-date infection control policy in place.”
CQC inspection report, Dec 2022

“Staff understood safeguarding responsibilities and MCA principles.”
CQC inspection report, Dec 2022

“Provider worked in partnership with external agencies and healthcare professionals to drive improvements.”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Dec 2022
Good
Skyline Home Care Services improved from Requires Improvement to Good overall following a focused inspection of Safe, Responsive and Well-led, with all prior regulatory breaches remediated. Well-led remains Requires Improvement as governance audit systems, inc…
Feb 2022
Requires improvement
Skyline Home Care Services deteriorated from Good to Requires Improvement overall, with breaches of Regulations 9, 12, 17 and 19 due to missing risk assessments, weak recruitment checks, lack of person-centred and end-of-life planning, and ineffective governan…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Skyline does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at KT18 5AD in Epsom. Service area not formally published; we recommend asking the agency directly when requesting a quote.

KT18

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