Magic Helping Hands

Chelmsford, CM1 · Established 21/1 · Operated by Magic Helping Hands Limited

A CQC-regulated home-care provider serving Chelmsford, registered since 21/1. Rated Good at its most recent CQC inspection (Jan 2023).

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What the CQC found

The five questions inspectors ask, and how Magic scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“People and families involved in care planning and able to provide feedback through reviews and surveys.”
CQC inspection report, Apr 2023

“Electronic planning system monitored rota arrangements and minimised risk of missed or late calls.”
CQC inspection report, Apr 2023

“Positive staff morale and strong team culture promoted by the registered manager.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2026
Not rated
Date of assessment: inspection activity started on 17 February 2026 and concluded on 10 March 2026. This was a risk-based assessment due to the concerns received in relation to poor care and governance. As a result, we undertook a responsive assessment to revi…
Apr 2023
Good
Magic Helping Hands improved from Requires Improvement to Good overall following a focused inspection of safe, effective, and well-led domains, with strong person-centred care, medicines management, and staff support noted. Well-led remains Requires Improvemen…
Dec 2019
Requires improvement
Magic Helping Hands, a small newly registered domiciliary care agency supporting one person, received an overall rating of Requires Improvement at its first inspection in November 2019. Key shortfalls included inadequate infection control guidance, deficient m…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Magic does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CM1 2QE in Chelmsford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CM1

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