Operated by Kaamil Education Ltd

Daryel Care Lambeth

GoodRated 4 Sept 2022Home care · London

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note9 Apr 2022
Supporting people to express their views and be involved in making decisions about their care
Note9 Apr 2022
Respecting and promoting people's privacy, dignity and independence
Note9 Apr 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note9 Apr 2022
Supporting people to live healthier lives, access healthcare services and support
Note9 Apr 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note9 Apr 2022
Staff support: induction, training, skills and experience
Note9 Apr 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note9 Apr 2022
Ensuring consent to care and treatment in line with law and guidance

Note9 Apr 2022
Provider acted on previous recommendations regarding staff rest breaks and auditing
Note9 Apr 2022
Registered manager had clear oversight through regular audits and spot checks
Note9 Apr 2022
Care plans documented cultural, faith, communication and dietary needs
Note9 Apr 2022
Staff treated people with kindness, respect, dignity and promoted independence
Note9 Apr 2022
Robust infection prevention and control practices including PPE and COVID-19 measures
Note9 Apr 2022
Medicines administered as intended by the prescribing G.P. with clear MAR records

Note9 Apr 2022
End of life care and support
Note9 Apr 2022
Improving care quality in response to complaints or concerns
Note9 Apr 2022
Meeting people's communication needs
Note9 Apr 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note9 Apr 2022
Working in partnership with others
Note9 Apr 2022
Continuous learning and improving care
Note9 Apr 2022
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note9 Apr 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info