Assist Care Group - Surrey

Dorking, RH5 · Established 2019

A CQC-regulated home-care provider serving Dorking, registered since 2019. Rated Good at its most recent CQC inspection (Dec 2019).

What the CQC found

The five questions inspectors ask, and how Assist scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Complaints handled promptly and to people's satisfaction with no outstanding complaints at inspection.”
CQC inspection report, Dec 2019

“People felt safe, respected and involved in their care decisions.”
CQC inspection report, Dec 2019

“Effective partnership working with district nurses, social services and local authority quality assurance teams.”
CQC inspection report, Dec 2019

Inspection history

Dec 2019
Good
Fir Tree House improved from Requires Improvement to Good across all five key questions, with staff consistently praised for their kindness, reliability and person-centred approach. Recommendations were issued regarding care plan accuracy, individualisation an…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at RH5 4QU in Dorking. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH5

Comparable agencies nearby

Run by Qualis Home Care Limited

Good2.9 km awaySurrey

Registered manager: Barber, David

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