Complete Home Care Sussex Ltd

Crawley, RH10 · Established 01/1

A CQC-regulated home-care provider serving Crawley, registered since 01/1. Rated Good at its most recent CQC inspection (15/05/2025).

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What the CQC found

The five questions inspectors ask, and how Complete scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Positive working relationships with external health and social care professionals including GPs, district nurses, and continuing healthcare.”
CQC inspection report, Jan 2020

“People were involved in reviews and feedback, with complaints responded to in a timely manner.”
CQC inspection report, Jan 2020

“Registered manager demonstrated strong, experienced leadership with effective governance, audits, and quality assurance systems.”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

May 2025
Not rated
Date of assessment: 21 to 25 February 2025. Complete Home Care Sussex Ltd is a domiciliary care agency and provides personal care to people living in their own homes. CQC only inspects where people are receiving the regulated activity personal care. This is he…
Jan 2020
Good
Complete Home Care Sussex Ltd received a Good rating across all five key questions at its first inspection in December 2019, demonstrating safe, personalised care underpinned by strong leadership and effective governance systems. People and relatives were cons…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Complete does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RH10 9SE in Crawley. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH10

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