Concept Care Solutions Ltd

Watford, WD17 · Established 27/1 · Operated by Concept Care Solutions Limited

A CQC-regulated home-care provider serving Watford, registered since 27/1. Rated Good at its most recent CQC inspection (17/06/2021).

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What the CQC found

The five questions inspectors ask, and how Concept scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Registered manager was open and honest about shortfalls (duty of candour)”
CQC inspection report, Jul 2022

“Care plans were comprehensive with details of likes, dislikes, background and preferences”
CQC inspection report, Jul 2022

“People were treated with kindness, dignity and respect by regular carers”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2022
Requires improvement
Concept Care Solutions Ltd (Edgware) was rated Requires Improvement overall, with breaches identified in safeguarding, good governance and staffing under the HSCA Regulations 2014, plus failure to notify CQC of significant incidents. Although effective care, m…
Jul 2022
Good
Concept Care Solutions Ltd (Edgware), a domiciliary care agency supporting 41 people, improved its overall rating from Requires Improvement to Good following a focused inspection. Previous breaches relating to safeguarding, staffing and notifications had been…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Concept does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WD17 2BS in Watford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WD17

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