Alpha Health & Care Services Limited

Southend-on-sea, SS1 · Established 19/1

A CQC-regulated home-care provider serving Southend-on-sea, registered since 19/1. Rated Good at its most recent CQC inspection (Sept 2024).

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What the CQC found

The five questions inspectors ask, and how Alpha scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Management demonstrated a good understanding of their duty of candour responsibilities.”
CQC inspection report, Apr 2023

“The registered manager held staff meetings to discuss issues and used phone applications to allow staff to send alerts if needed.”
CQC inspection report, Apr 2023

“The registered manager had improved notifications of safeguarding incidents since the last inspection, now raising these in line with regulations.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
Alpha health and care services is a domiciliary care agency; at the time of our assessment, they were supporting 1 person with a regulated activity. The assessment took place on the 10 September 2024 till 16 September 2024. The assessment was completed to foll…
Apr 2023
Requires improvement
Alpha Health & Care Services Limited was rated Requires Improvement overall following a focused inspection of Safe and Well-led, with breaches of Regulation 12 (safe care and treatment) and Regulation 17 (good governance) identified, including inadequate care…
Jul 2022
Requires improvement
Alpha Health & Care Services remained Requires Improvement in Safe and Well-led, with continued breaches of Regulation 18 (failure to notify CQC of safeguarding incidents) and a new breach of Regulation 17 (good governance) due to ineffective quality assurance…
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Alpha does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SS1 2BB in Southend-on-sea. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SS1

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