ARCH Care Services Ltd

Clevedon, BS21 · Established 2013 · Operated by ARCH Care Services Limited

A CQC-regulated home-care provider serving Clevedon, registered since 2013. Rated Good at its most recent CQC inspection (May 2021).

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What the CQC found

The five questions inspectors ask, and how ARCH scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Good partnership working with GPs, district nurses, social workers and local authorities”
CQC inspection report, Apr 2022

“Regular audits of medication, call allocations, safeguarding and incidents with provider oversight”
CQC inspection report, Apr 2022

“Positive, supportive culture with staff feeling well-supported by management”
CQC inspection report, Apr 2022

Inspection history

The trajectory matters as much as the latest rating.

Apr 2022
Good
ARCH Care Services Ltd improved from Requires Improvement to Good overall following a focused inspection of Safe and Well-led, having addressed the previous Regulation 18 recruitment breach. Minor concerns remained around the lack of an office environmental IP…
Oct 2021
Not rated
Nov 2019
Not rated
Dec 2013
Not rated
Mar 2013
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What ARCH does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BS21 6UU in Clevedon. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BS21

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