Nupath Care Northumberland

Cramlington, NE23 · Established 11/1 · Operated by HH Community Care Limited

A CQC-regulated home-care provider serving Cramlington, registered since 11/1. Rated Good at its most recent CQC inspection (Jun 2019).

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What the CQC found

The five questions inspectors ask, and how Nupath scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Open and transparent management culture with audits, checks and proactive issue resolution.”
CQC inspection report, Jul 2022

“Hospital passports and communication plans were in place to support people with complex needs.”
CQC inspection report, Jul 2022

“Accidents and incidents were recorded, reported and analysed monthly for trends, with lessons shared with staff.”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2022
Good
Helping Hands Specialist Care Services achieved a Good rating across all five key questions at its first CQC inspection, demonstrating safe, person-centred care for 60 people with complex needs including brain injury, learning disabilities and autism. Minor ga…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Nupath does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE23 7BF in Cramlington. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE23

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