My Homecare West Sussex

Horsham, RH12 · Established 19/1 · Operated by Kindred Hearts Ltd

A CQC-regulated home-care provider serving Horsham, registered since 19/1. Rated Good at its most recent CQC inspection (17/01/2020).

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What the CQC found

The five questions inspectors ask, and how My Homecare West Sussex scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People's diverse needs including cultural, religious, and communication needs were reflected in care plans”
CQC inspection report, Jan 2020

“The service worked in partnership with health professionals and made timely referrals for changing needs”
CQC inspection report, Jan 2020

“Quality assurance systems including spot checks, phone calls, and care plan audits were in place”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
My Homecare West Sussex, a domiciliary care agency supporting 11 people in the Horsham and Crawley areas, received a Good rating across all five key questions at its first inspection. The service demonstrated safe, well-organised care delivery with strong staf…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What My Homecare West Sussex does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RH12 4SE in Horsham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RH12

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