Operated by Justintime Healthcare Services Limited

Justintime Healthcare

Not RatedHome care · Bradford

CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

30 findings

Note15 Sept 2022
Supporting people to express their views and be involved in making decisions about their care
Note15 Sept 2022
Respecting and promoting people's privacy, dignity and independence
Note15 Sept 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note15 Sept 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note15 Sept 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note15 Sept 2022
Staff working with other agencies; supporting access to healthcare
Note15 Sept 2022
Ensuring consent to care and treatment in line with law and guidance
Note15 Sept 2022
Staff support: induction, training, skills and experience

Note15 Sept 2022
People reported staff asked for consent before providing care
Note15 Sept 2022
Some evidence that complaints were being responded to appropriately
Note15 Sept 2022
Infection control was suitably managed, with staff wearing gloves and aprons
Note15 Sept 2022
Staff supported people to maintain privacy and dignity in their own homes
Note15 Sept 2022
Most people and relatives reported positive relationships with care staff who were kind, caring and respectful
criticalother15 Sept 2022

Note15 Sept 2022
Preventing and controlling infection
Note15 Sept 2022
Learning lessons when things go wrong
Note15 Sept 2022
Staffing and recruitment
Note15 Sept 2022
Using medicines safely
Note15 Sept 2022
Assessing risk, safety monitoring and management
Note15 Sept 2022
Systems and processes to safeguard people from the risk of abuse

Note15 Sept 2022
Working in partnership with others
Note15 Sept 2022
Engaging and involving people using the service, the public and staff
Note15 Sept 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note15 Sept 2022
Managers and staff being clear about their roles, understanding quality, risks and regulatory requirements; duty of candour; continuous learning

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info