Courtcare Flexi

Milton Keynes, MK11 · Established 09/1 · Operated by Courtcare Flexi Ltd

A CQC-regulated home-care provider serving Milton Keynes, registered since 09/1. Rated Good at its most recent CQC inspection (Jul 2022).

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What the CQC found

The five questions inspectors ask, and how Courtcare scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff trained in safeguarding, infection prevention and control, and medication administration where required.”
CQC inspection report, Jul 2022

“Open and honest culture with the registered manager understanding duty of candour and learning from incidents.”
CQC inspection report, Jul 2022

“Strong communication with families and accessible information available in symbols, easy read, Braille, large print and pictorial formats.”
CQC inspection report, Jul 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2022
Good
Courtcare Flexi, a domiciliary care agency in Milton Keynes, improved from Requires Improvement to Good overall, with Safe, Responsive and Well-led each rated Good following improvements to risk management, care planning and governance. Effective and Caring we…
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Courtcare does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at MK11 3HA in Milton Keynes. Service area not formally published; we recommend asking the agency directly when requesting a quote.

MK11

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