Broomfield Care Ltd

Gloucester, GL3 · Established 08/0

A CQC-regulated home-care provider serving Gloucester, registered since 08/0. Rated Good at its most recent CQC inspection (19/10/2018).

What the CQC found

The five questions inspectors ask, and how Broomfield scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Outstanding

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Quality assurance systems including satisfaction surveys, spot checks and audits were in place”
CQC inspection report, Jan 2020

“Registered manager was accessible, approachable and supported by business manager and head of care”
CQC inspection report, Jan 2020

“Complaints were investigated thoroughly with improvements actioned”
CQC inspection report, Jan 2020

Inspection history

Jan 2020
Good
Broomfield Care was rated Good overall following its January–February 2016 inspection, with staff, management and care delivery praised by people using the service and their relatives. A breach of Regulation 19 was found due to inadequate pre-employment checks…
Oct 2018
Good
Broomfield Care Ltd is a domiciliary care agency rated Good overall at its September 2018 inspection, with an Outstanding rating for caring reflecting exceptional compassion, creativity, and advocacy in supporting people's independence. No regulatory breaches…
Apr 2017
Good
This focused follow-up inspection found that Broomfield Care Ltd had successfully remediated a prior breach of Regulation 19 relating to unsafe staff recruitment practices. Robust recruitment procedures were now in place, protecting people from the risk of bei…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered