Casa Care Ltd

Leamington Spa, CV32 · Established 14/1 · Operated by CASA Care Limited

A CQC-regulated home-care provider serving Leamington Spa, registered since 14/1. Rated Requires improvement at its most recent CQC inspection (Jun 2023).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Casa scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“An induction process including Care Certificate training and shadowing was in place for new staff.”
CQC inspection report, Apr 2023

“A complaints policy was in place and written complaints had been investigated and addressed.”
CQC inspection report, Apr 2023

“People were supported to have maximum choice and control in line with Right Support, Right Care, Right Culture guidance.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Requires improvement
Casa Care Ltd, a domiciliary care agency in Leamington Spa, was rated Requires Improvement overall at its January 2023 inspection, down from Good in 2019, due to persistent late and missed care calls, non-personalised risk management plans, ineffective governa…
Jan 2020
Not rated
Jul 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Casa does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CV32 5PZ in Leamington Spa. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CV32

Comparable agencies nearby

Ultimate Homecare Ltd

Not rated0.2 km awayWarwickshire

Registered manager: Easthope, Elizabeth

Audley Care LTD - Binswood

Run by Audley Care Ltd

Good0.5 km awayWarwickshire

Registered manager: Britton, Victoria

Precious Support Services

Run by Precious Support Services Limited

Good0.5 km awayWarwickshire

Registered manager: Sidhu, Sukhbinder

Like the look of Casa? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →