One Day At A Time Home Care Ltd

Reading, RG5 · Established 22/0

A CQC-regulated home-care provider serving Reading, registered since 22/0. Rated Good at its most recent CQC inspection (15/02/2022).

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What the CQC found

The five questions inspectors ask, and how One scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“External health and social care professionals were complimentary about the service's flexibility, communication, and quality of care.”
CQC inspection report, Oct 2023

“Staff praised the registered manager as approachable, hands-on, and supportive; positive team morale and open culture reported.”
CQC inspection report, Oct 2023

“Incident and accident log evidenced lessons learnt shared via team meetings and supervisions.”
CQC inspection report, Oct 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2023
Good
This focused inspection of One Day At A Time Home Care Ltd found the Safe key question had improved to Good following resolution of previous medication management and governance breaches, while Well-led remained Requires Improvement as quality assurance improv…
Oct 2023
Requires improvement
This targeted inspection of One Day At A Time Home Care Ltd, prompted by a warning notice, found the service remained Requires Improvement overall, with Well-Led rated Inadequate, as incomplete staff employment histories constituted a continued breach of Regul…
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What One does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at RG5 3LE in Reading. Service area not formally published; we recommend asking the agency directly when requesting a quote.

RG5

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