Operated by Seeds Care Ltd

Seeds Care Limited

Not RatedHome care · Broadstairs

CQC Key Questions

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

What inspectors found

30 findings

Note31 Mar 2022
Respecting and promoting people's privacy, dignity and independence
Note31 Mar 2022
Supporting people to express their views and be involved in making decisions about their care
Note31 Mar 2022
Ensuring people are well treated and supported; respecting equality and diversity

Note31 Mar 2022
Ensuring consent to care and treatment in line with law and guidance
Note31 Mar 2022
Staff working with other agencies to provide consistent, effective, timely care; Supporting people to live healthier lives, access healthcare services and support
Note31 Mar 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note31 Mar 2022
Staff support: induction, training, skills and experience
Note31 Mar 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note31 Mar 2022
Service demonstrated Right Support, Right Care, Right Culture principles
Note31 Mar 2022
Open, transparent culture with approachable management and effective audits identifying and rectifying shortfalls
Note31 Mar 2022
Accessible Information Standard met with PECS, pictorial plans and sign language
Note31 Mar 2022
Person-centred care promoting independence, life skills, college attendance and community activities
Note31 Mar 2022
MCA principles followed with best interest meetings and adherence to community DoLS conditions
Note31 Mar 2022

Note31 Mar 2022
End of life care and support
Note31 Mar 2022
Improving care quality in response to complaints or concerns
Note31 Mar 2022
Supporting people to develop and maintain relationships to avoid social isolation; support to follow interests and to take part in activities that are socially and culturally relevant to them
Note31 Mar 2022
Meeting people's communication needs
Note31 Mar 2022
Planning personalised care to ensure people have choice and control and to meet their needs and preferences

Note31 Mar 2022
Preventing and controlling infection
Note31 Mar 2022
Using medicines safely
Note31 Mar 2022
Staffing and recruitment
Note31 Mar 2022
Assessing risk, safety monitoring and management; Learning lessons when things go wrong
Note31 Mar 2022
Systems and processes to safeguard people from the risk of abuse

Note31 Mar 2022
Continuous learning and improving care; Working in partnership with others
Note31 Mar 2022
Engaging and involving people using the service, the public and staff, fully considering their equality characteristics
Note31 Mar 2022
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements
Note31 Mar 2022
How the provider understands and acts on the duty of candour
Note31 Mar 2022
Promoting a positive culture that is person-centred, open, inclusive and empowering, which achieves good outcomes for people