Good

Delore Care Woking

Egham, TW20 · Established 31/0 · Operated by Fairolive Limited

A CQC-regulated home-care provider serving Egham, registered since 31/0. Rated Good at its most recent CQC inspection (28/06/2025).

Get a quote →+ Add to compare Talk to a human about this agency

What the CQC found

The five questions inspectors ask, and how Delore scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Monthly training sessions on specific topics introduced since the last inspection.”
CQC inspection report, Jun 2023

“Staffing levels and stability had improved since the previous inspection.”
CQC inspection report, Jun 2023

“People's communication needs were met, including matching a non-English speaking service user with a staff member who spoke their language.”
CQC inspection report, Jun 2023

Inspection history

The trajectory matters as much as the latest rating.

Jun 2025
Not rated
Date of assessment: 6 May to 23 May 2025. Delore Care Surrey provides support to people living in their own homes, including people living with dementia. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene…
Jun 2023
Requires improvement
Fairolive received an overall rating of Requires Improvement at this April 2023 inspection, remaining in breach of Regulation 17 (Good Governance) due to persistent issues with missed and late care calls, poor communication with people using the service, and a…
May 2022
Requires improvement
Fairolive, a domiciliary care agency in Egham, remained rated Requires Improvement following a focused inspection in February 2022, with continued breach of Regulation 17 (Good Governance) due to inconsistent care planning, shortened care calls, and inadequate…
Oct 2021
Requires improvement
Fairolive, a domiciliary care agency serving 75 people, was rated Requires Improvement overall (Well-Led: Inadequate) at its first CQC inspection in February 2021, with breaches of Regulations 12, 13, 16, and 17 and a Warning Notice issued for governance failu…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Delore does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TW20 8RX in Egham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TW20

Comparable agencies nearby

Nightingales Homecare

Run by Nightingales Homecare Ltd

Good0.0 km awaySurrey

Registered manager: Allen, Joanne

McNaha Care

Run by McNaha Limited

Good0.0 km awaySurrey

Registered manager: Mcharo, Victoria

Caremix Ltd

Not rated0.0 km awaySurrey

Registered manager: Donkor, Annabella

Like the look of Delore? Let us get you a quote.

We'll contact them with your needs and bring back the answer. Free, no commitment.

Request a quote →