Operated by Yourlife Management Services Limited

Your Life (Stratford-upon-Avon)

GoodRated 2 Sept 2026Home care · Stratford upon Avon

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

11 findings

Note25 Jul 2019
Clear governance structure with statutory notifications made appropriately to CQC.
Note25 Jul 2019
Regular staff supervisions, appraisals and team meetings; staff felt valued and well supported.
Note25 Jul 2019
Provider used accidents and incidents for cross-location learning to reduce reoccurrence of risk.
Note25 Jul 2019
Robust complaints system in place with accessible procedures; people felt heard.
Note25 Jul 2019
Effective multi-agency working with timely escalation of health concerns to relevant professionals.
Note25 Jul 2019
People treated with dignity and respect, with care personalised to individual needs and preferences.
Note25 Jul 2019
Staff received relevant training including medicines management, moving and handling, safeguarding and MCA 2005.
Note25 Jul 2019
Medicines administered safely with accurate, complete and audited records.
Note25 Jul 2019
Safe recruitment processes including criminal record checks consistently followed.
Note25 Jul 2019
Detailed and comprehensive risk assessments incorporating advice from external health professionals.
Note25 Jul 2019
People felt safe and described staff as honest and trustworthy, with robust safeguarding knowledge and processes.