Hightower Care Services

Chelmsford, CM1 · Established 2018

A CQC-regulated home-care provider serving Chelmsford, registered since 2018. Rated Good at its most recent CQC inspection (Mar 2020).

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What the CQC found

The five questions inspectors ask, and how Hightower scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Effective use of electronic scheduling ensured consistent staffing and timely care calls.”
CQC inspection report, Apr 2023

“Staff promoted independence, dignity and person-centred care consistently.”
CQC inspection report, Apr 2023

“Quality assurance systems including audits and feedback mechanisms were in place.”
CQC inspection report, Apr 2023

Inspection history

The trajectory matters as much as the latest rating.

Apr 2023
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Hightower does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CM1 1TD in Chelmsford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CM1

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