Operated by Jaysh Care Services Limited

Jaysh Care Services

GoodRated 26/02/2025Home care · Liss

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

30 findings

Note10 Jan 2023
Respecting and promoting people's privacy, dignity and independence
Note10 Jan 2023
Ensuring people are well treated and supported; respecting equality and diversity
Note10 Jan 2023
Supporting people to express their views and be involved in making decisions about their care

Note10 Jan 2023
Supporting people to eat and drink enough to maintain a balanced diet
Note10 Jan 2023
Staff working with other agencies to provide consistent, effective, timely care
Note10 Jan 2023
Assessing people's needs and choices; delivering care in line with standards, guidance and the law
Note10 Jan 2023
Staff support: induction, training, skills and experience
Note10 Jan 2023
Ensuring consent to care and treatment in line with law and guidance

Note10 Jan 2023
Duty of candour policy was in place and CQC were notified of all significant events; previous rating was displayed publicly
Note10 Jan 2023
Following inspection, recruitment processes were reviewed and improved, with DBS checks now completed prior to new staff starting
Note10 Jan 2023
The provider had a complaints policy and complaints were responded to appropriately
Note10 Jan 2023
People's dietary needs were recorded and people reported being well supported with food and drink choices
Note10 Jan 2023
Staff demonstrated knowledge of dignified and respectful care, including privacy during personal care
Note

Note10 Jan 2023
Improving care quality in response to complaints or concerns
Note10 Jan 2023
Meeting people's communication needs
Note10 Jan 2023
Planning personalised care to ensure people have choice and control and to meet their needs and preferences
Note10 Jan 2023
End of life care and support

Note10 Jan 2023
Preventing and controlling infection
Note10 Jan 2023
Learning lessons when things go wrong
Note10 Jan 2023
Systems and processes to safeguard people from the risk of abuse
Note10 Jan 2023
Staffing and recruitment
Note10 Jan 2023
Using medicines safely
Note10 Jan 2023
Assessing risk, safety monitoring and management

Note10 Jan 2023
How the provider understands and acts on the duty of candour
Note10 Jan 2023
Promoting a positive culture that is person-centred, open, inclusive and empowering
Note10 Jan 2023
Engaging and involving people using the service, the public and staff
Note10 Jan 2023
Managers and staff being clear about their roles, and understanding quality performance, risks and regulatory requirements

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Run by Autism Hampshire

Good0.3 km awayHampshire

Registered manager: Chapman, Gemma

Good0.5 km awayHampshire

Registered manager: Ncube, Sherita

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