Operated by Mrs Charity Kelechi Earnshaw

Charity Earnshaw

GoodRated 5 Feb 2024Home care · Sidmouth

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

24 findings

Note8 Apr 2022
Supporting people to eat and drink enough to maintain a balanced diet
Note8 Apr 2022
Staff support: induction, training, skills and experience
Note8 Apr 2022
Ensuring consent to care and treatment in line with law and guidance
Note8 Apr 2022
Staff working with other agencies and supporting access to healthcare
Note8 Apr 2022
Assessing people's needs and choices; delivering care in line with standards, guidance and the law

Note8 Apr 2022
Service no longer in Special Measures following demonstrated improvements.
Note8 Apr 2022
Open, honest culture with duty of candour observed and positive engagement with health and social care professionals.
Note8 Apr 2022
Comprehensive range of audits, observations and quality assurance questionnaires monitoring the service.
Note8 Apr 2022
Staff were well trained and competent, with thorough induction, ongoing supervision and access to specialist training.
Note8 Apr 2022
Sufficient, consistent staffing with effective recruitment including DBS and reference checks.
Note8 Apr 2022
Medicines were safely managed with training, competency assessments and robust quality assurance checks.

Note8 Apr 2022
Engaging and involving people, promoting a positive person-centred culture
Note8 Apr 2022
Working in partnership with others
Note8 Apr 2022
Managers and staff clear about roles, governance and continuous learning

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

Comparable agencies nearby

Run by Fourways (Sidmouth) Limited

Good4.2 km awayDevon

Registered manager: Hannant, Annie

Good4.2 km awayDevon

Registered manager: Lake, Christine

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