Good

Legacy Office

Kettering, NN15 · Established 2018

A CQC-regulated home-care provider serving Kettering, registered since 2018. Rated Good at its most recent CQC inspection (Apr 2023).

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What the CQC found

The five questions inspectors ask, and how Legacy scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Criminal records checks were carried out before staff started and updated in line with policy.”
CQC inspection report, May 2023

“The provider engaged with the wider community including a drop-in centre for people with learning disabilities.”
CQC inspection report, May 2023

“Safeguarding processes were in place and staff understood how to raise concerns with external agencies.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

May 2023
Requires improvement
Legacy Supported Living received an overall rating of Requires Improvement at its first inspection in July–August 2019, with Safe and Well-led both requiring improvement due to gaps in recruitment records, risk assessments, infection control policy, medicines…
May 2023
Good
Legacy Supported Living improved from Requires Improvement to Good overall, with both Safe and Well-led rated Good following remediation of previously identified concerns around medicines competency assessment and recruitment robustness. The service demonstrat…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Legacy does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NN15 6XR in Kettering. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NN15

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