Avon Support

Stratford-upon-avon, CV37 · Established 06/1 · Operated by Avon Support Limited

A CQC-regulated home-care provider serving Stratford-upon-avon, registered since 06/1. Rated Good at its most recent CQC inspection (30/08/2019).

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What the CQC found

The five questions inspectors ask, and how Avon scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Regular supervision, service visits and quality audits with learning from incidents and complaints”
CQC inspection report, Jan 2020

“Thorough staff recruitment including DBS checks and references before commencing work”
CQC inspection report, Jan 2020

“High satisfaction from people, relatives, staff and external professionals”
CQC inspection report, Jan 2020

Inspection history

The trajectory matters as much as the latest rating.

Jan 2020
Good
Avon Support Limited received a Good rating across all five key questions at its January 2017 inspection, demonstrating strong person-centred care, safe medicines management, and effective leadership. Minor recording gaps were identified around skin checks, ca…
Aug 2019
Good
Crown Buildings, a small domiciliary care agency supporting 15 people (6 receiving personal care), retained its Good rating across all five key questions at its July 2019 inspection. The service demonstrated consistent, person-centred care with strong leadersh…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Avon does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at CV37 9NQ in Stratford-upon-avon. Service area not formally published; we recommend asking the agency directly when requesting a quote.

CV37

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