OASIS West London Office

London, NW10 · Established 07/0 · Operated by Oasis Care and Training Agency (OCTA)

A CQC-regulated home-care provider serving London, registered since 07/0. Rated Requires improvement at its most recent CQC inspection (Sept 2024).

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What the CQC found

The five questions inspectors ask, and how OASIS scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Requires improvement

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The newly employed head of operations presented new systems and action plans to address identified concerns.”
CQC inspection report, Jan 2024

“The provider worked with external organisations including healthcare professionals and local authorities.”
CQC inspection report, Jan 2024

“Staff supported people to attend healthcare appointments and undertake exercises to improve mobility.”
CQC inspection report, Jan 2024

Inspection history

The trajectory matters as much as the latest rating.

Sept 2024
Not rated
Date of assessment 11 April to 28 April. Oasis Care is a is a domiciliary care service, providing care to people living in their own home. At the time of our assessment the agency was supporting 200 people. We carried out this assessment due to information of…
Jan 2024
Inadequate
OASIS West London Office was rated Inadequate overall following an unannounced inspection in October 2023, representing a significant decline from its previous Good rating in January 2021. Multiple regulatory breaches were identified spanning unsafe recruitmen…
Feb 2021
Not rated
Oct 2019
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What OASIS does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NW10 7TR in London. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NW10

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