Nurtured Care NE

Gateshead, NE11 · Established 2018

A CQC-regulated home-care provider serving Gateshead, registered since 2018. Rated Requires improvement at its most recent CQC inspection (Oct 2024).

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What the CQC found

The five questions inspectors ask, and how Nurtured scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff engaged positively with healthcare professionals, who described the service as accessible out of hours.”
CQC inspection report, Jul 2023

“The registered manager was aware of their responsibilities under the duty of candour.”
CQC inspection report, Jul 2023

“People and relatives gave largely positive feedback about care staff, describing them as 'like part of the family'.”
CQC inspection report, Jul 2023

Inspection history

The trajectory matters as much as the latest rating.

Dec 2024
Not rated
We carried out our on-site assessment on 9 October 2024, off site assessment activity started on 9 September 2024 and ended on 21 October 2024. There were areas for significant improvement in Safe and Well-led, particularly with regard to the planning of care…
Jul 2023
Requires improvement
Nurtured Care NE was rated Requires Improvement overall following a May 2023 inspection of this 260-person domiciliary care agency, with breaches identified in medicines management, risk assessment, and quality assurance (Regulations 12 and 17). While staffing…
Nov 2022
Insufficient evidence to rate
This targeted inspection of Nurtured Care NE was triggered by concerns about medicines management, staffing levels, staff training and unmet care needs, but found no evidence of harm or regulatory breach in any of these areas. Safe, Effective and Responsive we…
Sept 2021
Not rated
Jul 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Nurtured does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE11 9DR in Gateshead. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE11

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