Operated by Care Line Homecare Limited

Careline Homecare (Rotherham)

GoodRated 24/06/2025Home care · Rotherham

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CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

26 findings

caring

Note20 Jun 2019
Independence and involvement in decision-making
Note20 Jun 2019
Dignity, respect and person-centred approach

effective

Note20 Jun 2019
Nutrition and hydration
Note20 Jun 2019
Consent and Mental Capacity Act
Note20 Jun 2019
Staff training and support

Other

Note20 Jun 2019
Staff felt well supported, valued and motivated by management
Note20 Jun 2019
Medicines audits identified and rectified MAR omissions promptly
Note20 Jun 2019
Positive feedback from healthcare professionals regarding service organisation and leadership
Note20 Jun 2019
Person-centred care plans developed collaboratively with people and their families
Note20 Jun 2019
Registered manager demonstrated values-based, compassionate leadership and was well regarded by staff and people
Note20 Jun 2019
Effective quality assurance systems including audits, surveys and care plan reviews

responsive

Note20 Jun 2019
Complaints handling
Note20 Jun 2019
Person-centred care planning

safe

Note20 Jun 2019
Infection control
Note20 Jun 2019
Staffing levels and recruitment
Note20 Jun 2019
Medicines management
Note20 Jun 2019
Safeguarding and risk management

well_led

Note20 Jun 2019
Quality assurance and continuous improvement
Note20 Jun 2019
Leadership and governance

Source: CQC inspection reports under the Open Government Licence v3.0.

Practical info

Postcode: S62 6NU
Registered manager: Wilson, Ellie-Jo
Local authority: Rotherham
Region: Yorkshire & Humberside
City: Rotherham
Last CQC check: 24/Jun/2025 - 00:00

OutstandingGoodRequires improvementInadequateNot ratedCluster (mixed)

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