Aurora Home Care Ltd

Cramlington, NE23 · Established 2018

A CQC-regulated home-care provider serving Cramlington, registered since 2018. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how Aurora scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“New manager positively received by staff, people, and families with an open-door policy.”
CQC inspection report, May 2023

“Previous breach of Regulation 17 (governance) was resolved with improved quality assurance monitoring.”
CQC inspection report, May 2023

“Accidents and incidents were recorded and reported correctly with evidence of lessons learnt.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

Jan 2026
Not rated
We carried out this assessment of Aurora Home Care Ltd on 4 and 5 November 2025. Aurora provides care and support to people living in 'supported living' settings, so they can live as independently as possible. People's care and housing are provided under separ…
Jan 2026
Not rated
We carried out this assessment of Aurora Home Care Ltd on 4 and 5 November 2025. Aurora provides personal care to people living in their own homes, including older adults and people with physical health needs. At the time of our visit, the service supported 57…
May 2023
Good
Aurora Home Care Ltd improved from Requires Improvement to Good overall, resolving previous breaches in medicines management, risk assessment, staffing, and governance following the appointment of a new manager. Residual concerns remain around rostering qualit…
Oct 2022
Requires improvement
Aurora Home Care Ltd was downgraded from Good to Requires Improvement following a focused inspection that found breaches of Regulations 12, 17 and 18 covering unsafe medicines management, unreviewed risk assessments, inadequate staff training and supervision,…
Dec 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Aurora does

✓Homecare agencies
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at NE23 7BF in Cramlington. Service area not formally published; we recommend asking the agency directly when requesting a quote.

NE23

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