Competent Healthcare Ltd

Southampton, SO14 · Established 26/0

A CQC-regulated home-care provider serving Southampton, registered since 26/0. Rated Requires improvement at its most recent CQC inspection (24/07/2024).

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What the CQC found

The five questions inspectors ask, and how Competent scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Regular audits of care plans, medicines records and staff compliance with actions shared to promote learning”
CQC inspection report, Dec 2022

“Provider no longer in breach of Regulation 17 (governance) or Regulation 18 (staffing) following improvements”
CQC inspection report, Dec 2022

“People told us staff were patient, dignified and person-centred, never rushing during personal care”
CQC inspection report, Dec 2022

Inspection history

The trajectory matters as much as the latest rating.

Jul 2024
Not rated
This assessment took place between 19 March and 16 April 2024. Competent Healthcare Ltd is a domiciliary care agency providing personal care services to people in their own homes. The service specialises in providing care for older adults. During this assessme…
Dec 2022
Good
Competent Healthcare Ltd improved from Requires Improvement to Good across all five key questions, having remediated previous breaches of Regulations 17 and 18. The service demonstrated sustained improvements in governance, staffing, training and person-centre…
Dec 2021
Not rated
Dec 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Competent does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at SO14 3FD in Southampton. Service area not formally published; we recommend asking the agency directly when requesting a quote.

SO14

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