Sunburst House

Bournemouth, BH11 · Established 26/0 · Operated by Obasan Services Limited

A CQC-regulated home-care provider serving Bournemouth, registered since 26/0. Rated Good at its most recent CQC inspection (26/03/2021).

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What the CQC found

The five questions inspectors ask, and how Sunburst scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“People's views were sought through questionnaires and people felt able to give informal feedback.”
CQC inspection report, May 2025

“Staff had access to PPE and had received food hygiene and infection control training.”
CQC inspection report, May 2025

“Professionals gave positive feedback, with one commenting Obasan were 'extremely helpful and very caring'.”
CQC inspection report, May 2025

Inspection history

The trajectory matters as much as the latest rating.

May 2025
Inadequate
Obasan Services Limited was rated Inadequate overall following continued and unresolved breaches of Regulation 12 and Regulation 17, including unsafe medicines management, absent risk assessments, ineffective governance, and a failure to implement improvements…
May 2025
Good
This focused inspection of Obasan Services Limited found the service to be Good in both Safe and Well-Led, representing improvement from Requires Improvement at the previous inspection. The provider had successfully remedied a prior breach of Regulation 17 by…
May 2025
Requires improvement
Obasan Services Limited remained rated Requires Improvement following a focused inspection of Safe and Well-led, with a continued breach of Regulation 17 due to inadequate governance, out-of-date risk assessments, incomplete recruitment records, and failure to…
Dec 2019
Not rated
Oct 2018
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Sunburst does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at BH11 8JP in Bournemouth. Service area not formally published; we recommend asking the agency directly when requesting a quote.

BH11

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