Good

Intrinsic Care

Chatham, ME5 · Established 01/0 · Operated by The Intrinsic Care Group Limited

A CQC-regulated home-care provider serving Chatham, registered since 01/0. Rated Good at its most recent CQC inspection (31/07/2025).

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What the CQC found

The five questions inspectors ask, and how Intrinsic scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

In their own words: what inspectors said

“Provider was no longer in breach of Regulation 17 (governance) or Regulation 19 (fit and proper persons) following previous requires improvement rating.”
CQC inspection report, Apr 2021

“Strong governance improvements since previous inspection, including electronic audit systems for care plans, medicines, infection control and recruitment.”
CQC inspection report, Apr 2021

“Care plans were person-centred, co-produced with individuals, and covered all protected characteristics under the Equalities Act 2010.”
CQC inspection report, Apr 2021

Inspection history

The trajectory matters as much as the latest rating.

Jul 2025
Not rated
We carried out this inspection of Intrinsic Care Limited on 16 and 20 June 2025. We inspected the service as we had received some concerns about the care people may be receiving. Intrinsic Care is a service which provides personal care to people living in a su…
Apr 2021
Good
Intrinsic Care improved from Requires Improvement to Good across Safe, Effective and Well-Led key questions, having addressed previous regulatory breaches in recruitment and governance. The service demonstrated person-centred care, robust risk management, up-t…
Jan 2020
Requires improvement
Intrinsic Care received an overall rating of Requires Improvement at its first inspection, with two regulatory breaches identified relating to unsafe recruitment practices (Regulation 19) and ineffective quality monitoring systems (Regulation 17). The service…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Intrinsic does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at ME5 9AJ in Chatham. Service area not formally published; we recommend asking the agency directly when requesting a quote.

ME5

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