Morecare Services(UK)Ltd

Ashford, TW15 · Established 18/0 · Operated by Morecare Services (Uk) Ltd

A CQC-regulated home-care provider serving Ashford, registered since 18/0. Rated Requires improvement at its most recent CQC inspection (28/10/2024).

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What the CQC found

The five questions inspectors ask, and how Morecare scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Requires improvement

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“Staff felt well-supported, able to raise concerns openly, and described a positive team culture.”
CQC inspection report, May 2023

“Quality monitoring included regular audits and spot checks; provider no longer in breach of Regulation 17.”
CQC inspection report, May 2023

“Communication with families was proactive and effective, including notification of lateness and health changes.”
CQC inspection report, May 2023

Inspection history

The trajectory matters as much as the latest rating.

Oct 2024
Not rated
We undertook an assessment of Morecare Services (UK) Ltd between 8 July to 23 September 2024. The assessment took place due to concerns received about the safety of people and staff visiting them to provide care, risk management, staffing, training and recruit…
May 2023
Good
Morecare Services (UK) Ltd improved from Requires Improvement to Good across all five key questions, having resolved prior breaches of Regulations 13, 17 and 19 relating to safeguarding, governance and recruitment. The service demonstrated safe, person-centred…
Oct 2021
Not rated
Oct 2021
Not rated
Oct 2021
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Morecare does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at TW15 3PP in Ashford. Service area not formally published; we recommend asking the agency directly when requesting a quote.

TW15

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