Requires improvement

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Leicester, LE3 · Established 24/0 · Operated by Miss Linda Deazle

A CQC-regulated home-care provider serving Leicester, registered since 24/0. Rated Requires improvement at its most recent CQC inspection (May 2023).

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What the CQC found

The five questions inspectors ask, and how Business scored.

Safe

Requires improvement

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Requires improvement

Leadership and culture support quality care.

In their own words: what inspectors said

“The service worked within the principles of the Mental Capacity Act 2005.”
CQC inspection report, Dec 2023

“The manager was receptive throughout the inspection and demonstrated commitment to improve the service.”
CQC inspection report, Dec 2023

“The manager worked in partnership with local authorities, relatives, and attended CQC and local authority forums.”
CQC inspection report, Dec 2023

Inspection history

The trajectory matters as much as the latest rating.

Dec 2023
Requires improvement
D R & C Private Home Care Limited was rated Requires Improvement overall following a focused inspection in November 2023, with breaches of Regulations 17 and 18 identified due to insufficient staffing, significant gaps in staff training, and inadequate governa…
Jan 2020
Good
D R & C Private Home Care received an overall Good rating across all five key questions at its August 2017 announced inspection, demonstrating safe, personalised and well-managed care for seven people. Minor improvements were required to medicines recording pr…
Sept 2016
Requires improvement
Linda Deazle t/a D R & C Private Home Care received an overall rating of Requires Improvement at its August 2016 inspection, with weaknesses in risk assessments, staff recruitment checks, medicines recording, Mental Capacity Act implementation, and governance…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Business does

✓Homecare agencies

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at LE3 1HR in Leicester. Service area not formally published; we recommend asking the agency directly when requesting a quote.

LE3

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