First Choice Home Care (Halesworth)

Halesworth, IP19 · Established 09/0 · Operated by First Choice Home Care Ltd

A CQC-regulated home-care provider serving Halesworth, registered since 09/0. Rated Good at its most recent CQC inspection (24/11/2023).

What the CQC found

The five questions inspectors ask, and how First scored.

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

“Dedicated recruiter employed to address staffing challenges in rural area”
CQC inspection report, Nov 2023

“Accidents and incidents reviewed and lessons shared at staff meetings”
CQC inspection report, Nov 2023

“New staff completed Care Certificate and shadow shifts before lone working”
CQC inspection report, Nov 2023

Inspection history

Nov 2023
Good
First Choice Home Care (Halesworth) received an overall Good rating following a focused inspection of safe, effective, and well-led domains, with caring and responsive ratings carried forward from the previous 2019 inspection. The service demonstrated safe pra…
Jun 2019
Good
First Choice Home Care (Halesworth) was rated Good across all five key questions at its first rated inspection in February 2019, with 58 people receiving personal care in their own homes. Key governance gaps included absence of a centralised accident/incident…

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Registered at IP19 8AY in Halesworth. Service area not formally published; we recommend asking the agency directly when requesting a quote.

IP19

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