Inmind community Support Services Limited

Walsall, WS1 · Established 05/0 · Operated by Inmind Community Support Services Limited

A CQC-regulated home-care provider serving Walsall, registered since 05/0. Rated Not Rated at its most recent CQC inspection.

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What the CQC found

The five questions inspectors ask, and how Inmind scored.

Safe

Not Rated

People are protected from abuse and avoidable harm.

Effective

Not Rated

Care achieves good outcomes and quality of life.

Caring

Not Rated

Staff treat people with compassion, dignity, respect.

Responsive

Not Rated

Services are tailored to people's needs.

Well-led

Not Rated

Leadership and culture support quality care.

In their own words: what inspectors said

“Lessons had been learnt following recent events and an action plan was in place, including independent oversight of recruitment.”
CQC inspection report, Aug 2022

“Staff felt supported by the registered manager who was open and transparent during the inspection.”
CQC inspection report, Aug 2022

“Effective infection prevention and control measures were in place with plentiful PPE and COVID-19 testing.”
CQC inspection report, Aug 2022

Inspection history

The trajectory matters as much as the latest rating.

May 2024
Not rated
Inmind Community Support Services Limited provides personal care to people living in their own homes, some people are supported in supported living environments. Support can be provided to a variety of people including older and younger people and people who h…
Aug 2022
Requires improvement
Following short-notice departures of office and care staff, governance and call-monitoring systems broke down, leading to late or short calls, out-of-date care records and lapsed supervisions, with a breach of Regulation 17. The service remained safe in some a…
Oct 2021
Not rated
Oct 2021
Not rated
Jan 2020
Not rated

Source: CQC inspection reports under the Open Government Licence v3.0.

Services offered

What Inmind does

✓Homecare agencies
✓Community services - Learning disabilities
✓Community services - Mental Health
✓Supported living

Services as registered with the CQC. Specifics vary; ask the agency directly.

Areas served

Where they cover

Registered at WS1 1TJ in Walsall. Service area not formally published; we recommend asking the agency directly when requesting a quote.

WS1

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