Operated by Anytime Care Solutions Limited

Anytime Care Solutions

GoodRated 27/02/2019Home care · Westcliff On Sea

CQC Key Questions

Safe

Good

People are protected from abuse and avoidable harm.

Effective

Good

Care achieves good outcomes and quality of life.

Caring

Good

Staff treat people with compassion, dignity, respect.

Responsive

Good

Services are tailored to people's needs.

Well-led

Good

Leadership and culture support quality care.

What inspectors found

10 findings

Note20 Jun 2019
Service operated within principles of the Mental Capacity Act 2005.
Note20 Jun 2019
Medicines managed safely; only trained staff administered medicines.
Note20 Jun 2019
Service flexible and responsive, e.g. adjusting visit times to enable people to socialise.
Note20 Jun 2019
Quality assurance systems including audits in place; registered manager proactive in continuous improvement.
Note20 Jun 2019
End of life care wishes recorded and staff trained to support people at end of life.
Note20 Jun 2019
Care plans contained personalised information; people fully involved in creating and reviewing them.
Note20 Jun 2019
Thorough recruitment process including pre-employment DBS checks.
Note20 Jun 2019
Staff were kind, caring and promoted independence; people and relatives spoke highly of them.
Note20 Jun 2019
Risks assessed and management plans in place; people protected from abuse by trained, confident staff.
Note20 Jun 2019
Registered manager was committed to delivering high quality and safe care, involving people in care planning and service running.